Introducing the Siena App Store

At Siena, we build empathic AI agents for customer-obsessed brands. But even the smartest AI agent is limited if it can't access real-time business data.

Customer experience teams handle thousands of complex tickets daily—each one requiring data spread across order management systems, subscription platforms, shipping providers, and customer databases. Traditional AI tools often fail because they can't easily reach this scattered information.

That's why we created the Siena App Store—access, manage and build connections from a single place.

Why integrations matter for AI Agents

Data connectivity is critical. AI agents need immediate access to accurate, real-time information to resolve issues effectively. Without these integrations, AI can only escalate or provide generic answers.

With the Siena App Store, your AI instantly connects to your existing tech stack, giving it the data needed to run workflows on its own.

Easy connections, powerful outcomes

Connect quickly: Link to dozens of pre-built integrations or create custom actions—no coding required.

Empower your teams: Even non-technical users can set up integrations in minutes.

Real-time action: Turn AI responses into immediate solutions and strong relationships by leveraging connected data.

Real-world results

Wantable: Automates 40% of subscription management inquiries by connecting Siena to their custom OMS.

HexClad: Processes order cancellations instantly, ensuring customer satisfaction and operational efficiency by connecting Siena to their OMS, Fulfill.

Good Protein, Autobrush, and Füm: Trained Siena to handle subscription management use cases by integrating Loop Subscriptions.

Siena Integration Partners

Among our integration partners you will find leading help desk solutions like Zendesk, Kustomer, Gladly, Dixa, and Gorgias. Commerce-wide, we integrate with platforms such as Shopify, Fulfil, Wonderment, and Stripe. Subscription partners include Recharge, Order Groove, Skio, Stay AI, Prive, Loop Subscriptions and Smartrr. Loop Returns supports streamlined returns management, while Klaviyo supports marketing conversations. Siena customers also use communications channels such as Slack to streamline human AI communications and workflows.

Book a time with us if you are looking for a specific integration.

Unlock your AI Agent’s full potential

The Siena App Store is about empowering your CX team to deliver personalized, effective experiences at scale.

Access the Siena App Store directly from your Siena dashboard today or sign up for a tour!

Interested in building an integration with Siena for your customers or are you a developer interested in publishing your own app? Contact developers@siena.cx

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