Mabel

Where the future of CX meets AI innovation

Dive into the depths of AI-driven CX as we explore, educate, and empower through cutting-edge insights and stories.

Written by
Dave Brooks

Siena AI launches Siena Academy with the first AI Certification for CX Leaders

Gain the skills, knowledge, and strategies to become a leader in AI-driven customer experience

Read more
Written by
Dave Brooks

Introducing Custom Integrations: The Code-Free Way to Onboard Siena into Your Entire Toolstack

Written by
Dave Brooks

Siena meets Loop: Simplifying Returns for Better Customer Experience

Written by
Siena team

Save time crafting empathic responses with Siena’s new AI assistant for CS agents: Siena Copilot

Written by
Nouran Smogluk

Top 7 Challenges Implementing an AI Agent in Customer Support (+ How to Overcome Them)

Written by
Dave Brooks

Siena Meets Stripe: Unlock New Possibilities for Exceptional Customer Support

Written by
Dave Brooks

Dedicated AI vs. Help Desk Add-Ons: Why Going All-In on AI Is a CX Game-Changer

Written by
Dave Brooks

Siena Meets Wonderment: Save Time Responding To Order Status Questions

Written by
Dave Brooks

New from Siena: Train Your AI Agent with Knowledge Sources

Written by
Dave Brooks

Beyond AI, Siena collaborates with your CX team

Written by
Jehan Lalkaka

Siena vs. Chatbots: 11 Reasons Why CX teams choose Siena

Written by
Jehan Lalkaka

Keeping Customer Data Secure: Siena AI Achieves SOC-2 Certification

Did my order ship already? I need to change my shipping address.
I need to pause my subscription as I’ll be traveling to Hawaii.
How can I best prepare it?
Is it possible to change to another shampoo and conditioner bars for my subscription?
I don't drink coffee. Does it come in capsule form? Or different flavors?
I just received my order but the self draining soap dish was not in the box.
🇺🇸 Nick Johnson
Hey! Can I return my order?
🇮🇹 Francesca Bonetti
Come fare il latte macchiato?