Discover the Magic of Siena
Dive into our customer stories to unveil how Siena has played a pivotal role in reshaping their customer experience.
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See how PopSmith cut response times from hours to seconds while turning social engagement into revenue
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Learn how implementing an AI customer service agent helped Western Rise slash response times from 20 hours to 36 seconds, while transforming their support team's role from ticket management to strategic business partners.
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Momentous achieved perfect customer satisfaction while automating 60% of support queries. Their AI agent 'Sam' cut response times by 90% during peak seasons, all while maintaining the human touch their customers love
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When Comfrt’s ticket volume tripled in just three months, they needed a scalable solution fast. In only two weeks, they implemented Siena AI, achieving 65% automation, reducing response times by 64%, and eliminating their backlog—all while keeping support personal.
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Fuel meals cut their CX cost by 50% and improved their response rate by 99% with Siena AI
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Learn how MUD\WTR used Siena AI to boost CSAT to 4.8+ while scaling support for their healthy coffee alternatives
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Discover how Terra Kaffe drives cost savings while maintaining their commitment to delivering a premium, personalized CX
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Learn how Siena helps Canopy match CX capacity to seasonal demand by automating over 36% of support requests
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Learn how Siena helps Subtl Beauty’s CX team save 41 hours per week and level up the impact of each member of the team
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Learn how quickly Siena automated CX for Yumwoof! and enabled the founders to focus on strategic growth again.
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Learn how this leather goods brand implemented Siena to automate over half of their customer support tickets, while maintaining a 98% positive response rating.
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Learn how Loftie — a lean, fast-growing, family-owned brand — uses Siena to scale customer support without having to make new hires.
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Learn how Superfoods Company partnered with Siena AI to cut ticket resolution times by 2 hours and scale stress-free.
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Learn how Siena, a sympathetic AI agent, equipped Hero Bread™ to engage with customers and expand their CX team’s capacity.
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Learn how Siena became the newest member of Verb’s customer service team, helping the brand energize its CX and automate 49% of tickets.
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Learn how Siena empowers Pluto’s customer experience team to scale efficient, feel-good user support — without compromising on cost or quality.
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Learn how Everyday Dose works with Siena AI to automate replies to shopper inquiries and social comments — without sacrificing brand voice or product-specific knowledge.
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Learn how Siena helps immi, the high-growth brand for healthy instant ramen, maintain efficiency, brand voice, and its team’s peace of mind while scaling customer service.
Learn how Bokksu’s Asian cuisine-focused subscription offering supports customers globally using Siena’s AI-powered automations.
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Learn how Groomie uses Siena to reduce CX workload by 50% — without losing the human touch.
Learn how Simple Modern used Siena to automate 79% of their service tickets and humanize their replies.