Siena meets Loop Subscriptions: Seamless Subscription Management for Customers

At Siena, we’re committed to empowering you with tools that simplify operations while keeping your customers happy. That’s why we’re excited to announce our new integration with Loop Subscriptions, a powerful subscription management tool trusted by ecommerce brands.

About Loop Subscriptions

Loop Subscriptions is designed to make managing recurring orders simple and effective. With features like skipping deliveries, pausing, or canceling subscriptions, Loop allows ecommerce brands to offer flexibility while maintaining customer satisfaction. By automating subscription processes, Loop reduces manual workload for your team and enhances customer convenience.

Why Siena x Loop Subscriptions?

Managing subscriptions efficiently is critical for retaining loyal customers. Integrating Loop Subscriptions with Siena enables your AI agent to autonomously handle subscription-related tasks like pausing, resuming, canceling, or skipping deliveries—all directly within your existing workflows. This ensures your customers receive consistent, on-brand support across all channels, saving your team time and effort.

How It Works

The Siena x Loop Subscriptions integration empowers you to automate the following actions:

• Resume Subscription: Reactivate a subscription when a customer is ready to continue.
• Pause Subscription: Temporarily stop a subscription without canceling it.
• Cancel SubscriptionHandle cancellations smoothly while retaining customer goodwill.
• Skip Next Delivery:Let customers skip their next delivery to suit their schedule.
• Retrieve Subscription Information:Provide up-to-date subscription details based on customer inquiries.
• Search Subscriptions by Email: Quickly locate a customer's subscription for tailored support.

These capabilities are made possible through Siena’s Custom Integrations feature, which lets businesses create unique integrations for their tools without writing a single line of code. This flexibility ensures Siena can adapt to your specific business needs.

Real-Life Use Cases

Brands like Good Protein and Autobrush are already using Siena x Loop Subscriptions to streamline their operations. By automating subscription management, they’re able to scale support effortlessly while delivering exceptional experiences to their customers.

Conclusion

Whether you’re looking to reduce subscription churn or provide a more personalized customer experience, the Siena x Loop Subscriptions integration has you covered. With Siena handling subscription queries autonomously, your team can focus on higher-impact initiatives while ensuring customers enjoy the convenience they expect.

If you’d like to see how this integration can transform your subscription management process, reach out to schedule a personalized demo with our team. Let’s work together to build better customer experiences, one subscription at a time.