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People are talking

  • We found Siena to be the most powerful solution for AI customer support. The nice thing is that we were able to take Siena and all the training we did with it and move it to a more enterprise CX platform that better suited our needs.

    Jeremy Thurswell

    COO

  • With Siena, we've shifted CX from being a cost center to a revenue driver. That transformation has been a game-changing unlock for our business.

    Paige Zachs

    VP Supply Chain, Operations & Customer

  • If you’re apprehensive about AI, just test it out. I have not seen a single person disappointed by it. I know companies using Siena and I’ve not heard one person have a bad experience with it. It will definitely change your customer service department for the better.

    Todd Baxter

    COO

  • Partnering with Siena AI has been a game-changer for our CX. A Trustpilot review praising our AI agent’s quick, clear support confirmed we were on the right path. That’s the magic of Siena—it’s not just tech for the sake of it. It’s tech that actually elevates the experience.

    Michael Ludwig

    Director of Customer Service

  • The quality of response that Siena comes up with is phenomenal. We've even taken inspiration from her responses and added them to our existing customer-facing communications.

    Jessica Weiss

    CX Lead Product Partner

  • Siena’s unique responses are what people love most. We’ve had customers say her answers inspired them to purchase, because they just felt so comfortable with her. They feel that safety with Siena, which helps them purchase.

    Beatriz Lopes

    Head of Customer Experience

  • We chose Siena because it has the best admin UI, offers great control over automations, and is built specifically for eCommerce. It allows our in-house team to focus on complicated tickets while providing 24/7 support.

    Bryan Porter

    Co-founder, Chief eCommerce Officer

  • Since implementing Siena, we've taken back the time we spent on high ticket volume and expanded our team's roles across marketing and product development. It's transformed how we operate.

    Cate Marques

    CXO

  • Sometimes I read Siena's responses and think, this is better than what I would have written myself.

    Miles Johnson

    Director of Customer Experience

  • When I compared all the AI solutions, I asked: who can provide the ultimate customer experience that I can fine-tune for any scenario? The only logical choice was Siena.

    Mitch Ancellotti

    Head of Operations

  • We found Siena to be the most powerful solution for AI customer support. The nice thing is that we were able to take Siena and all the training we did with it and move it to a more enterprise CX platform that better suited our needs.

    Jeremy Thurswell

    COO

  • With Siena, we've shifted CX from being a cost center to a revenue driver. That transformation has been a game-changing unlock for our business.

    Paige Zachs

    VP Supply Chain, Operations & Customer

  • If you’re apprehensive about AI, just test it out. I have not seen a single person disappointed by it. I know companies using Siena and I’ve not heard one person have a bad experience with it. It will definitely change your customer service department for the better.

    Todd Baxter

    COO

  • Partnering with Siena AI has been a game-changer for our CX. A Trustpilot review praising our AI agent’s quick, clear support confirmed we were on the right path. That’s the magic of Siena—it’s not just tech for the sake of it. It’s tech that actually elevates the experience.

    Michael Ludwig

    Director of Customer Service

  • The quality of response that Siena comes up with is phenomenal. We've even taken inspiration from her responses and added them to our existing customer-facing communications.

    Jessica Weiss

    CX Lead Product Partner

  • Siena’s unique responses are what people love most. We’ve had customers say her answers inspired them to purchase, because they just felt so comfortable with her. They feel that safety with Siena, which helps them purchase.

    Beatriz Lopes

    Head of Customer Experience

  • We chose Siena because it has the best admin UI, offers great control over automations, and is built specifically for eCommerce. It allows our in-house team to focus on complicated tickets while providing 24/7 support.

    Bryan Porter

    Co-founder, Chief eCommerce Officer

  • Since implementing Siena, we've taken back the time we spent on high ticket volume and expanded our team's roles across marketing and product development. It's transformed how we operate.

    Cate Marques

    CXO

  • Sometimes I read Siena's responses and think, this is better than what I would have written myself.

    Miles Johnson

    Director of Customer Experience

  • When I compared all the AI solutions, I asked: who can provide the ultimate customer experience that I can fine-tune for any scenario? The only logical choice was Siena.

    Mitch Ancellotti

    Head of Operations

  • We found Siena to be the most powerful solution for AI customer support. The nice thing is that we were able to take Siena and all the training we did with it and move it to a more enterprise CX platform that better suited our needs.

    Jeremy Thurswell

    COO

  • With Siena, we've shifted CX from being a cost center to a revenue driver. That transformation has been a game-changing unlock for our business.

    Paige Zachs

    VP Supply Chain, Operations & Customer

  • If you’re apprehensive about AI, just test it out. I have not seen a single person disappointed by it. I know companies using Siena and I’ve not heard one person have a bad experience with it. It will definitely change your customer service department for the better.

    Todd Baxter

    COO

  • Partnering with Siena AI has been a game-changer for our CX. A Trustpilot review praising our AI agent’s quick, clear support confirmed we were on the right path. That’s the magic of Siena—it’s not just tech for the sake of it. It’s tech that actually elevates the experience.

    Michael Ludwig

    Director of Customer Service

  • The quality of response that Siena comes up with is phenomenal. We've even taken inspiration from her responses and added them to our existing customer-facing communications.

    Jessica Weiss

    CX Lead Product Partner

  • Siena’s unique responses are what people love most. We’ve had customers say her answers inspired them to purchase, because they just felt so comfortable with her. They feel that safety with Siena, which helps them purchase.

    Beatriz Lopes

    Head of Customer Experience

  • We chose Siena because it has the best admin UI, offers great control over automations, and is built specifically for eCommerce. It allows our in-house team to focus on complicated tickets while providing 24/7 support.

    Bryan Porter

    Co-founder, Chief eCommerce Officer

  • Since implementing Siena, we've taken back the time we spent on high ticket volume and expanded our team's roles across marketing and product development. It's transformed how we operate.

    Cate Marques

    CXO

  • Sometimes I read Siena's responses and think, this is better than what I would have written myself.

    Miles Johnson

    Director of Customer Experience

  • When I compared all the AI solutions, I asked: who can provide the ultimate customer experience that I can fine-tune for any scenario? The only logical choice was Siena.

    Mitch Ancellotti

    Head of Operations

  • We found Siena to be the most powerful solution for AI customer support. The nice thing is that we were able to take Siena and all the training we did with it and move it to a more enterprise CX platform that better suited our needs.

    Jeremy Thurswell

    COO

  • With Siena, we've shifted CX from being a cost center to a revenue driver. That transformation has been a game-changing unlock for our business.

    Paige Zachs

    VP Supply Chain, Operations & Customer

  • If you’re apprehensive about AI, just test it out. I have not seen a single person disappointed by it. I know companies using Siena and I’ve not heard one person have a bad experience with it. It will definitely change your customer service department for the better.

    Todd Baxter

    COO

  • Partnering with Siena AI has been a game-changer for our CX. A Trustpilot review praising our AI agent’s quick, clear support confirmed we were on the right path. That’s the magic of Siena—it’s not just tech for the sake of it. It’s tech that actually elevates the experience.

    Michael Ludwig

    Director of Customer Service

  • The quality of response that Siena comes up with is phenomenal. We've even taken inspiration from her responses and added them to our existing customer-facing communications.

    Jessica Weiss

    CX Lead Product Partner

  • Siena’s unique responses are what people love most. We’ve had customers say her answers inspired them to purchase, because they just felt so comfortable with her. They feel that safety with Siena, which helps them purchase.

    Beatriz Lopes

    Head of Customer Experience

  • We chose Siena because it has the best admin UI, offers great control over automations, and is built specifically for eCommerce. It allows our in-house team to focus on complicated tickets while providing 24/7 support.

    Bryan Porter

    Co-founder, Chief eCommerce Officer

  • Since implementing Siena, we've taken back the time we spent on high ticket volume and expanded our team's roles across marketing and product development. It's transformed how we operate.

    Cate Marques

    CXO

  • Sometimes I read Siena's responses and think, this is better than what I would have written myself.

    Miles Johnson

    Director of Customer Experience

  • When I compared all the AI solutions, I asked: who can provide the ultimate customer experience that I can fine-tune for any scenario? The only logical choice was Siena.

    Mitch Ancellotti

    Head of Operations