When & Why to Deploy AI in CX: Insights from Bandit Running

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What you’ll learn

When & why to implement AI: timing, team readiness, and strategic benefits for DTC brands
Choosing the right AI tools: keys to researching and due diligence for selecting AI platforms for CX
AI transparency & performance: ethical considerations and effectiveness tracking your AI Agent's performance

Emily Shaw

Head of Operations at Bandit Running

Lisa Popovici

Co-founder, CMO, Siena AI